Shipping Policy
This Shipping Policy was updated on April 30, 2025.
At Felix Stocks Store - felixstocks.com, we are committed to delivering your tools and hardware safely, efficiently, and with full transparency. Our shipping process is designed to be convenient and reliable, whether you're ordering locally or from overseas.
Shipping Method
Store offer door-to-door delivery for all orders, both domestic and international. Our trusted courier partners will collect your package directly from our store between 04:00 PM and 06:00 PM (GMT+7) each working day.
Handling Time
-
Domestic Orders (Indonesia): Orders are processed and handed over to the courier within 1 business day.
-
International Orders: Orders are processed and prepared for shipment within 3–5 business days.
Tracking Information
Every shipment comes with a tracking number, which will be provided via email once your order has been dispatched. You can use this number to monitor your shipment in real-time until it arrives at your destination.
Shipping Rates & Delivery Estimates
For domestic shipping (Indonesia area only): US$ 20.00 - Flat Rate Order (Estimated Time of Delivery 7 - 9 business days)
Shipping rates and delivery estimates based on Global Shipping Zone and Flat Rate Order:- Shipping Zone 1
- Express: US$ 75.00 (Estimated Time of Delivery 10 - 14 business days)
- Low cost: US$ 15.00 (Estimated Time of Delivery 25 - 29 business days)
- Country: Singapore and Timor Leste - Shipping Zone 2
- Express: US$ 80.00 (Estimated Time of Delivery 16 - 20 business days)
- Low cost: US$ 18.00 (Estimated Time of Delivery 28 - 30 business days)
- Country
Brunei Macau SAR China Thailand Cambodia Malaysia Vietnam Hong Kong SAR China Myanmar Lao P.D.R. Philippines, The - Shipping Zone 3
- Express: US$ 120.00 (Estimated Time of Delivery 22 - 25 business days)
- Low Cost: US$ 26.00 (Estimated Time of Delivery 42 - 48 business days)
- Country: Japan
- Shipping Zone 4
- Express: US$ 155.00 (Estimated Time of Delivery 25 - 29 business days)
- Low Cost: US$ 34.00 (Estimated Time of Delivery 46 - 52 business days)
- Country:Australia New Zealand Taiwan, China Korea, Rep. of (South) Papua New Guinea China, People’s Republic
- Shipping Zone 5
- Express: US$ 205.00 (Estimated Time of Delivery 32 - 36 business days)
- Low Cost: US$ 40.00 (Estimated Time of Delivery 69 - 75 business days)
- Country:United States of America Canada Mexico
- Shipping Zone 6
- Express: US$ 165.00 (Estimated Time of Delivery 24 - 28 business days)
- Low Cost: US$ 31.00 (Estimated Time of Delivery 52 - 59 business days)
- Country:Bahrain Maldives Saudi Arabia Bangladesh Nepal Sri Lanka India Oman United Arab Emirates Jordan Pakistan Kuwait Qatar
- Shipping Zone 7
- Express: US$ 235.00 (Estimated Time of Delivery 30 - 34 business days)
- Low Cost: US$ 44.00 (Estimated Time of Delivery 72 - 78 business days)
- Country:Andorra Hungary Romania Austria Ireland, Rep. of San Marino Belgium Italy Slovakia Bulgaria Latvia Slovenia Croatia Liechtenstein South Africa Cyprus Lithuania Spain Czech Republic, The Luxembourg Sweden Denmark Malta Switzerland Estonia Monaco Türkiye Finland Netherlands, The United Kingdom France Norway Vatican City Germany Poland Greece Portugal
- Shipping Zone 8
- Express: US$ 185.00 (Estimated Time of Delivery 32 - 36 business days)
- Low Cost: US$ 33.00 (Estimated Time of Delivery 70 - 74 business days)
- Country:Afghanistan Gabon Nigeria Albania Gambia Niue Algeria Georgia North Macedonia American Samoa Ghana Northern Mariana Islands Angola Gibraltar Palau Anguilla Greenland Panama Antigua Grenada Paraguay Argentina Guadeloupe Peru Armenia Guam Puerto Rico Aruba Guatemala Reunion, Island of Azerbaijan Guernsey Russian Federation, The Bahamas Guinea Republic Rwanda Barbados Guinea-Bissau Samoa Belarus Guinea-Equatorial Sao Tome & Principe Belize Guyana (British) Senegal Benin Haiti Serbia, Rep. of Bermuda Honduras Seychelles Bhutan Iceland Sierra Leone Bolivia Iran, Islamic Rep. of Solomon Islands Bonaire Iraq Somalia Bosnia and Herzegovina Israel Somaliland, Rep. (N. Somalia) Botswana Jamaica South Sudan Brazil Jersey St. Barthelemy Burkina Faso Kazakhstan St. Eustatius Burundi Kenya St. Helena Cameroon Kiribati St. Kitts Canary Islands, The Korea, D.P.R. of (North) St. Lucia Cape Verde Kosovo St. Maarten Cayman Islands Kyrgyzstan St. Vincent Central African Republic Lebanon Sudan Chad Lesotho Suriname Chile Liberia Syria Colombia Libya Tahiti Comoros Madagascar Tajikistan Congo Malawi Tanzania Congo, Democratic Rep. of Mali Togo Cook Islands Marshall Islands Tonga Costa Rica Martinique Trinidad and Tobago Cote d’Ivoire Mauritania Tunisia Cuba Mauritius Turkmenistan Curacao Mayotte Turks and Caicos Islands Djibouti Micronesia, Fed. States of Tuvalu Dominica Moldova, Rep. of Uganda Dominican Republic Mongolia Ukraine Ecuador Montenegro, Rep. of Uruguay Egypt Montserrat Uzbekistan El Salvador Morocco Vanuatu Eritrea Mozambique Venezuela Eswatini Namibia Virgin Islands (British) Ethiopia Nauru, Rep. of Virgin Islands (US) Falkland Islands Nevis Yemen, Rep. of Faroe Islands New Caledonia Zambia Fiji Nicaragua Zimbabwe French Guiana Niger
Address Accuracy
Customers are responsible for ensuring that the shipping address is complete and accurate, and that someone is available to receive the package at the destination address. Store are not responsible for delays or failed deliveries due to incorrect or incomplete address information.
Packaging
Store takes great care in packaging your order securely to ensure it arrives in perfect condition.
-
For large or bulk orders, store uses pallets or containers to ensure safe transport.
-
For smaller items, store uses secure, compact packaging designed to protect your products during transit.
If you have any questions or need assistance with your shipment, feel free to contact our customer support team delivery@felixstocks.com. Store is always ready to help.
Felix Stocks Store – Reliable Delivery. Secure Packaging. Peace of Mind.
NB: Shipping Policy is part of Terms & Conditions. For more information please visit Terms & Conditions page.